Policies

Canceling and rescheduling

Please give at least 24 hours’ notice to cancel or reschedule. Use the link in your booking confirmation email, or write to hello@hollowandhum.com.

Payment

Payment is made in person after your session, by Venmo or Zelle. There are no deposits and nothing to pay online.

Wellness disclaimer

Sessions at Hollow and Hum are a complementary wellness and spiritual practice. They are not medical, psychological, or psychiatric care. Amy Hatlan does not diagnose, treat, cure, or prevent any illness or condition, and nothing on this site or said in a session is medical advice.

Please don’t stop or change any treatment or medication because of a session. If you have a medical or mental health concern, talk to a licensed provider. If you’re in crisis, call or text 988 (the Suicide and Crisis Lifeline) or call 911.

Mediumship and intuitive readings are offered for personal and spiritual insight. No particular outcome or connection can be guaranteed.

Privacy

This site has no accounts and keeps no record of you, and there’s no newsletter.

• Booking is handled by Calendly. What you enter there (your name, your email, and anything you choose to share) goes to Calendly and to Amy so she can run your appointment. Calendly sends the confirmation and reminder emails.
• The contact form emails your message to Amy and keeps no copy. A spam check from Cloudflare (Turnstile) runs when you send it.
• Visit counts come from Cloudflare Web Analytics, which uses no cookies and doesn’t identify you.
• Amy’s guides and workbook are sold and sent by Stan (stan.store), not this site. If you ask for the free guide there, Stan keeps your name and email for Amy, and she may send you occasional emails, which you can unsubscribe from at any time.
• Ad measurement uses Meta’s pixel, so Hollow and Hum can see how its Facebook ads are doing. It tells Meta when a page is visited or a booking is made, and Meta may set a cookie to recognize your browser. It doesn’t send your name, your email, or anything you type on this site. You can turn off ads based on your activity in your Facebook settings.
• The map on the studio page is provided by Google.

What you share in a session stays private.

Age

Sessions are for adults aged 18 and over.

Last updated October 2026.